Quality means never standing still
We are constantly optimising our processes
To measure the quality of our work, we regularly have it audited internally and externally through a rigorous quality management process. Documentation of the results is reported directly to the management by mobile quality teams. In addition, industry standards and certifications help us to continuously develop according to the PDCA model (Plan-Do-Check-Act). As well as assessing the security services we provide, we examine the effectiveness of our in-house processes and those involving our clients.
And it goes without saying: CIBORIUS continuously adapts its portfolio and work processes to perform even better. Alongside client satisfaction, we also survey the satisfaction of our employees – because the overall working atmosphere is one factor that contributes to our very low complaint and error rate.
Our processes are optimised and certified according to DIN EN ISO 9001:2015. Our customers can count on the reliability and quality of our work. The quality management assessment covers the following aspects:
- Customer orientation
- Leadership accountability
- Involvement of interested parties
- Process-oriented approach
- System-oriented management approach
- Continuous improvement
- Fact-based decision-making approach
- Mutually beneficial supplier relationships
We have implemented an environmental management system at our companies to improve environmental performance and to meet specified environmental targets. The ISO 14001 standard defines the requirements for this. The following aspects are of particular importance:
- Setting the targets and processes for improved environmental performance
- Implementing these processes
- Monitoring the processes with regard to legal requirements and compliance with the specified targets.
- If necessary, processes and targets are improved
CIBORIUS is a security company certified according to DIN 77200. This standard defines uniform and verifiable standards for the security services of companies operating in the field of security. We guarantee our customers highly professional security services and expert advice. The assessment covers the following aspects:
- Organisational implementation of the security services
- Personnel management
- Effectiveness of work processes
DIN 77200 certificate DE | EN
"Good occupational safety and health leads to a high quality of work, promotes the productivity, performance and motivation of your employees." (German Social Accident Insurance Institution for the administrative sector (VBG), AMS revised Version 5.0/2018-04).
After the introduction of systematic occupational health and safety ("AMS - Arbeitsschutz mit System") at CIBORIUS Security & Service Solutions Berlin GmbH, an expert auditor from the VBG examined and certified the company, finding that CIBORIUS Security & Service Solutions Berlin GmbH is a safe and healthy workplace that systematically prevents occupational accidents, occupational illnesses and work-related health hazards.
CIBORIUS fulfils all the requirements of a certified training company. In-depth skills and sound knowledge are professionally taught at each of our locations. The respective chambers of industry and commerce at each of our locations confirm this with their own certificates.
CIBORIUS makes an important contribution to the future viability of these cities through its active commitment to securing young talent.
Responsibility for people and the environment
Climate protection through education and promotion
We also know that our success is only possible thanks to our employees. That’s why we attach such great importance to occupational health and safety. Naturally, we meet the relevant safety standards in all areas of our operations, comply with all laws and regulations and take all necessary measures to prevent occupational accidents and illnesses. To live up to our ambitions of leadership and innovation, we offer regular training across all disciplines and invest in innovative technology and software that improves and facilitates all aspects of our work.
Our employees have access to a comprehensive online knowledge database with briefings, general operating procedures, process descriptions and fact sheets. We believe that only satisfied employees do their job to a high standard. That's why we do everything in our power to ensure that our employees take pleasure in going to work every day – to keep you safe and your assets secure.
As a security company, we also consume resources. We are aware of our responsibility towards the environment and our fellow human beings, so we take action everywhere we can to help protect our local and global ecosystems.
The management has set out the following targets:
- Regular assessment of CIBORIUS Group's environmental footprint
- Commitment to continuous improvement and prevention of environmental damage
- Commitment to comply with applicable legal obligations and requirements
- Sustainability in our investments and long-term projects
With currently 5 branches, over 100 locations and more than 1,500 employees in Germany, we are always on hand to assist you...
Ciborius Frankfurt am Main
Please feel free to request a non-binding quote!
Whether you require personal security, mobile security solutions, state-of-the-art remote monitoring or planning and maintenance of your technical security systems – CIBORIUS will be more than happy to advise you.
0800 / 723 48 46